Terms and Conditions

Welcome and Thanks for your interest in Shagni Electronics Before assessing the terms & conditions please note that terms & conditions might change anytime. Therefore, please check the terms & condition every time you place an order.

Order Policy:

• Online order is possible at any time from Bangladesh only.
• Paid orders cannot be cancelled or refunded, for both Cash on Delivery (COD) & Online Payments
• Please contact our hotline no for any kind of order related issues. Hotline number: 01841216787 (24 hours service)
*Our service is unavailable during Government Holidays.

Pricing policy:

• All our product prices are inclusive of VAT & TAX
• Price of a product might not vary in Shagni Electronics physical store & website due to periodic promotional offers
• Technical error in pricing information might take place due to system malfunction. In such situation, Shagni has the authority to cancel the order. We apologize for any inconvenience that may occur.

Shipping Policy:

We are committed to delivering your order accurately, in good condition, and on time.
Please note our shipping policy as follows:
• Inside Dhaka delivery: Deliver within 36 hours.
• Outside Dhaka delivery: Deliver within 3 business days.
• Delivery charge will vary with current offer and marketing policy.
Please note that we manager our deliveries by our own delivery team and some shipping companies. So you should consider any problem from shipping companies.

Return and Exchange Policy:

• Customer can return/exchange the received product in unused condition within 3 days of receiving
• For any return/exchange, customer needs to inform Shagni hotline by calling: 01841216787 or email at: shagnicare@gmail.com
• Once the product is sold, refund is not possible and customer will be issued a voucher that can be used in shagni.com only. The voucher is valid for one year of generation

Color Inconsistency:

We have tried our best to portray the accurate color of the products on website. However, still customers might experience color inaccuracy due to monitor discrepancies.

Information Inconsistency Disclaimers:

The website might display inaccurate information regarding product price, availability, pictures, size & color at times due to technical malfunctions. Shagni reserves the authority to correct & update that information from time to time.